We provide free shipping to the United States for all items.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Not at this time.
You should not receive any customs fees. If you do, please take a photo and email it to us at support@leafysection.com.
Estimate to the United States: 10-30 business days
*This doesn’t include our 2-5 day processing time.
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us at support@leafysection.com
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US shipping is free
No, the price you see is the price you pay - you won't be charged any extra fees.
If you order an in-stock item, we’ll ship it within 3 working days.
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@leafysection.com
You can change or cancel your order within 12 hours. Please contact us at support@leafysection.com
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The tent came very quickly. Separate thanks to the store for the specified price on the parcel, passed from the customs fee. Tent 1 local to it is very spacious. Until I could only lay at home, not the season. Compared to my previous quite compact.
perfecta
Nice tent. The color is not white, but bright, which, in principle, is even better. There is a separate floor from the tent made of material slightly stronger and denser than the tent itself. If Super relevant weight, you can not take this floor. The connections of the inside and outside are convenient. Mounting to the frame, as in advertising-the most convenient and brilliant that I tried. The frame has a back and front part of different colors-again, very practical. In the tent above the entrance is a mesh pocket-convenient, do not go to the pocket to climb into the tent, you can get a hand. The mounting and lifting of hooks is well thought out well well and traditionally good tents, on the ceiling hook for the lamp. In general, I advise.
Super! I liked it, I will test it in the summer in my motor trip to Altai
Thank you very much. <2en> Mat was good too. I-I had it in 14 days. It could have been 12 days.
Delivered to UK within 7 days. What a nice light tent, this is the cloud up 2, improved version, the build quality seems spot on. I havent stayed out yet but seems fine for room and gear. Weight was 1780g, with matt, 1540g without matt (not calibrated balance tho). Aluminim poles and pegs seem sturdy and lite
Congratulations to sale and delivery service! Conducted as promised, great service and product. Bar and meets the demands of mountaineering, good workmanship, according to the descriptions!
Excellent tent, complete with Mat. seams like rubberized. I am wide, in my opinion such two will be closely
Uh, no flaws at all, thank you. When we set up at home to try, our cat tested before us :)
Seller was helpful when product showed up later then I expected. everything looks great, and there was protection around the packaged item to insure it would not be damaged. I have not assembled the tent yet, but it all looks good thus far. I would use this system again.
From Russia to Samara 8 days for 10700r double weight 2 kg with Mat, skirt... I recommend for hiking bikes.
<2en> delivery took 1 month 3 days. I paid 19 tl tax. <2en> tent quality is ideal for carrying in beautiful tiny bag. I recommend the store.
The goods came very quickly. I ordered in Belgium. The tent in the case has not yet been tried, but at first glance the quality is excellent. It is collected very easily and quickly, respectively, and disassembled as quickly. To the tent additionally ordered a mattress and 2 sleeping bags .... we are waiting for summer now!
The tent was received a little late than the announced date but nothing serious. The tent seems solid and well thought out, it lacks only the test on the field to validate its longevity.
Quality product at good price
Shipping and fast delivery. It's not tested yet, but the product came well to destination.
Not used yet. Arrival from Spain to Spain in less than a week. I'll leave valuation when I try it
It's super. Quality is good. Shipping fast.
Excellent tent. Compact, light. Enough space for 2. There is no vestibule.
Looks really good! I love it and can’t wait for first bike trip. Highly recommended, as always Naturehike. Good quality for good price. I’ve got it after couple days.
All ok.Very fast delivery, 6 Day.
The tent came quickly enough, after sending it a week by the carrier. The description corresponds, impatient to test it in real conditions.
good quality lightweight tent for the price. instructions could be clearer though.
Really good remains more than to test the resistance to rain and condensation
No pb on the tent for the moment following delivery, this one with the protective mat plus weighs 1770g in gray 20D version