Shipping and delivery
We provide free shipping to the United States for all items.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Not at this time.
What about customs?
You should not receive any customs fees. If you do, please take a photo and email it to us at support@leafysection.com.
How long does shipping take?
Estimate to the United States: 10-30 business days
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us at support@leafysection.com
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside of our (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://leafysection.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
US shipping is free
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, weâll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@leafysection.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@leafysection.com
ĐŃлОŃĐœĐŸ!
Exactly as described. Can be used as emergency sleeping bag or sheet. Iâm not unfolding it in order to be able to keep on using the sleeve :D, but looks like being the correct size. Happy with the purchase
Product as described.
Not yet open but seems very good
Thank you for your prompt shipment delivery. I really love them!
Super fast delivery, object ok
Top! And huge! Difficult to fold up.
All good. many thanks.
Nice little package, havenât tried yet.
Very fast shipping! Good one!
Received in good condition thank you
Really liked, good quality.
Everyone got it, all as in the description.
Really, very small. Tracked.
It took a long time to get what led me to think the open dispute. Arrived soon after.
It's a 2 side sealed plastic/aliminiumised bag. ok, but the opening is juist cut off. a cord would have been nice or just a small sealed overlap would have been nice. In which case you could add a cord yourself!. For the rest it's ok for being a emergency sleeping bag. I guess if you're careful it might last 3 times of use. MAX.
Had a friend who got a little ambitious with a hike and ended up having to spend the night in the woods. He never actually slept because he was so cold - almost got hypothermia but fortunately didn't. Got home and researched emergency sleeping bags and now throws one into his day pack before every major hike - I decided to do the same.
I work mids and often need a nap on my lunch break. This emergency blanket keeps me warm and is easy to roll back up. Itâs durable enough to be used night after night. Once itâs rolled up, it can fit anywhere in your car.
Great quality. Perfect for emergency situations - keeping it in the glovebox. Great to take camping also.
Put one of these in my 12yr old hunting pack and one in mine, good extra measure of security when on your own, would be good in cold country to have in the vehicle as well. This could make the difference between being saved and a body recovery. Several times better than a standard emergency space blanket. Yes I like it, yes I will get several more as they are that nice....and make me feel that secure.
I recently received my sleeping bag. I took it on a camping trip and decided to use it just to test out the material make up of this product and whether or not it can insulate me like the manufacturer says it can. Let me tell you this product did not disappoint me at all. I really tugged hard on it trying to tear the material and it just would not tear. Keep it mind that I did not use any type of sharp devices like a knife. Before repacking the bivy when I reached home I wanted to clean it so I shot it down with some water and I looked to see if the material was weatherproof and yes it is. No leaks whatsoever. Would I recommend this to a friend? You bet I would. Stores neatly and is compact. At this price Iâm buying me a few more to keep in my car and my wifeâs car as well.
Never know when you are going to get stranded in the middle of nowhere. I bought it to shove in my daypack in case I ever get stuck out unexpectedly overnight. Considering getting a couple more for the car and truck. Hopefully I will never need to use it, but it looks to be everything advertised. Although it is a little heavier than the old mylar space blankets, I knew that before I bought it and was willing to accept a couple extra ounces for the sake of better durability and because the bivy concept should provide better overall heat retention than the old space blankets. Arrived well-packed and was shipped promptly.
I can't speak as to the size or how comfortable since I've never used one. But, I trust these bags because I've heard so many good things about them. I don't have room for a sleeping bag in my car but I have room for this compact bag. If my car ever breaks down away from home and it's cold I have confidence that this bag will help me survive until help arrives. And while I can't drag a full sized sleeping bag everywhere I go, this compact bag does not take up much room in my go-bag and it's not heavy at all. I am a repeat customer and have bought several of these. I will continue buying them - that is how much I trust them.
This product is great. Arrived on time and in perfect condition. Unpacking it I found exactly what I expected- a space blanket. For an experienced survivalist like myself, this was exactly what I needed for the just-in-case. For folks that expect to use it regularly for extra warmth, you're packing the wrong gear and this bag won't last a lifetime. Very pleased!
accurate. as described. nice carry bag