Shipping and delivery
We provide free shipping to the United States for all items.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Not at this time.
What about customs?
You should not receive any customs fees. If you do, please take a photo and email it to us at support@leafysection.com.
How long does shipping take?
Estimate to the United States: 10-30 business days
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us at support@leafysection.com
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside of our (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://leafysection.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
US shipping is free
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, weâll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@leafysection.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@leafysection.com
Horseradish
As description⊠looks good;
It came quickly, in Pyaterochka, it was SMS about receiving with a code, very convenient. Price would like cheaper. But I bought for 330r, so I'm happy! Careful and God will protect, all fishermen, hunters, cyclists who rolls not only around the flower beds and all extreme girls to take definitely! Weighs 125gr with a cover, the place takes up little, the smell is strong, weathered. Anyway, I'm already talking... In general, you need to take!!!)))
He's already the third one I buy from him. Very reliable store. I recommend this seller.
item doesnt arrived. they refund my money, so i am satisfied.
bien reçu, merci
Very well consistent with the photo is still more a survival cover
Good quality mylar emergency blanket. Shipped quickly.
The product is very good. It takes up little space and is more resistant than a thermal blanket. The soldier to make the sack looks tough. Includes very comfortable transport bag. I recommend it.
Well, a little thin but fine, thank you very much for the gift
Got to Chelyabinsk in 9 days! I don't know how to behave in nature. Let's see... And so, I recommend the store!
great
Goods consistent with the description Fast Delivery Recommend store Thank you, regards
Small, light
Thin, one-time thing. The AVOs won't come in handy.
Celofan foil, thought the material will be.
Very good and light.
nice
Compact, in the case did not try
Saved the blanket in a separate bag. It came quickly
Survival cover like another
Never came
It's fast ŚŚąŚŚ Ś ŚŚȘŚŚŚŚš. No Noosa still Space
Of the three different ones, this one is probably the best. The outer layer has a slightly rubberized impression = better quality than camouflage or green = slightly more durable. Otherwise, it is a medical foil of larger dimensions :)
I purchased the emergency sleeping bag as a back up thinking that I would not need it during my backpacking trip. At night the actual temperature was colder than I expected and my 20° sleeping bag was not keeping me warm. After shivering for a while I decided to pull the sleeping bag out of its package and then I extended it on top of my sleeping bag. I started to feel warm immediately. It was a great feeling to be able to sleep warm. Get one of these and forget about expensive sleeping bags that promise to work at low temperatures.